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Make a Complaint

We hope you never need to use this page, but if you do, our job is to listen to your comments and do what we can to make things right.

At Carporium, we are committed to providing the highest standards of service. However, we understand that sometimes things can go wrong. If you are not satisfied with any aspect of our service or the vehicle you have purchased, we want to hear from you.

Telling us about your concerns gives us the opportunity to put things right and improve our services for all our customers. This page explains how you can make a complaint and what you can expect from us.

Carporium Legal | Complaints Handling Policy (August 2025)     PDF >

Submit your Complaint Online

The easiest way to log your complaint is by completing the form below. This will ensure we receive all the information we need to investigate your concerns promptly. Please provide as much detail as possible.

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If you're unsure of the exact date, please provide the most accurate estimate.

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